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[Case Study] How a Middle East Food Company Reduced Thickener Costs by 30%

Author: Arella Sun     Publish Time: 2026-04-28      Origin: Qingdao Unionchem Co.,Ltd.

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1777355907Al Rafi Food Industries Case Studyf6b28dfcadc0b37911b56f0fb18ed796_local.jpg

Executive Summary

This case study examines how Al Rafi Food Industries, a UAE-based condiment manufacturer, partnered with Unionchem to optimize their thickener sourcing strategy. By switching to bulk xanthan gum supply from Unionchem, the company achieved 30% cost reduction, improved product consistency, and secured a reliable supply chain with guaranteed 48-hour delivery.

Customer Profile: Al Rafi Food Industries

Company: Al Rafi Food Industries LLC

Location: Dubai, UAE

Industry: Food Manufacturing (Condiments & Sauces)

Founded: 2008

Annual Revenue: $25 million

Al Rafi Food Industries specializes in producing premium Middle Eastern condiments, including tahini, hummus, and specialty sauces, for retail and foodservice markets across the GCC region. With over 200 employees and distribution networks throughout the Middle East, the company supplies major supermarket chains including Carrefour, Lulu, and Spinneys.

The Challenge: Rising Costs and Supply Instability

Problem 1: Escalating Thickener Costs

As a natural thickener essential to their product formulations, xanthan gum represents a significant portion of Al Rafi's raw material expenditure. Between 2023-2025, the company experienced:

  • 22% increase in xanthan gum procurement costs

  • Price volatility making budget forecasting difficult

  • Limited negotiation power with existing small-volume suppliers

Problem 2: Supply Chain Disruptions

The condiment manufacturer faced recurring challenges with their previous xanthan gum supplier:

  • Average lead time of 3-4 weeks (vs. industry standard of 1-2 weeks)

  • Quality inconsistencies between batches affecting product viscosity

  • Limited certifications (missing Halal certification for regional compliance)

"We were spending too much time managing supply issues instead of focusing on product development and market expansion."
— Mohammed Al-Hassan, Procurement Director at Al Rafi Food Industries

Al Rafi Food Industries Case Study

The Solution: Unionchem Bulk Supply Partnership

Initial Consultation

In Q3 2025, Al Rafi's procurement team initiated contact with Unionchem, a leading xanthan gum manufacturer based in Qingdao, China. Unionchem's team, led by General Manager Arella Sun (26 years of industry experience), conducted a comprehensive cost analysis:

Key Findings:

  • Current procurement: 8 MT/month at $8.50/kg

  • Proposed bulk arrangement: 24 MT/month at $5.95/kg

  • Projected annual savings: $244,800

Solution Components

1. Bulk Supply Agreement

Unionchem offered xanthan gum bulk pricing with quarterly volume commitments, securing stable pricing for 12 months.

2. Quality Assurance

All shipments include Certificate of Analysis (COA) with full xanthan gum viscosity and purity specifications.

3. Certification Compliance

Unionchem's halal xanthan gum certification met UAE and Saudi Arabian import requirements.

4. Logistics Optimization

Consolidated shipping from Qingdao to Dubai Jebel Ali port reduced freight costs by 18%.

Results: Quantifiable Business Impact

Financial Performance

Metric

Before Unionchem

After Unionchem

Improvement

Xanthan Gum Cost

$8.50/kg

$5.95/kg

-30%

Monthly Spend

$68,000

$47,600

-$20,400

Annual Spend

$816,000

$571,200

-$244,800

Lead Time

3-4 weeks

48 hours (stock)

-85%

Operational Improvements

Product Quality Consistency

Batch-to-batch viscosity variation reduced from ±15% to ±3%, significantly improving final product texture in tahini and hummus formulations.

48-Hour Delivery Guarantee

Unionchem maintains regional inventory in Dubai, enabling rapid fulfillment for urgent orders.

Supply Stability

Zero production delays due to raw material shortages in the 6 months since partnership initiation.

Certification Support

Unionchem provided full documentation for xanthan gum food grade compliance, streamlining Al Rafi's export documentation.

Al Rafi Food Industries Case Study.jpg

Order Details & Specifications

Partnership Terms:

  • Contract Duration: 12 months (renewable)

  • Volume Commitment: 24 MT/month (288 MT annually)

  • Payment Terms: Letter of Credit (L/C)

  • Delivery Terms: CIF Dubai Jebel Ali

Product Specifications Delivered:

Looking Forward

Based on the success of the xanthan gum partnership, Al Rafi Food Industries is exploring additional product lines with Unionchem:

Key Takeaways

  1. Bulk purchasing from established manufacturers can reduce ingredient costs by 25-35%

  2. Supply chain localization (regional inventory) dramatically improves responsiveness

  3. Certification alignment is critical for Middle East market compliance

  4. Long-term partnerships with hydrocolloid manufacturers provide pricing stability and priority allocation

Get Your Cost Reduction Analysis

Ready to optimize your thickener sourcing strategy? Unionchem offers free sample evaluation and custom cost analysis for food manufacturers.

Contact Unionchem Today:

About the Author

Arella Sun is the General Manager at Unionchem with 26 years of experience in the hydrocolloid industry. She specializes in helping food manufacturers optimize their thickener supply chains and reduce production costs.